Thank you for visiting our website, provided by Magnetis Auto. Because your privacy is important to us, we believe that it is pertinent to inform you regarding the type of information we collect, how we collect such information and for what purposes and how we protect your information. We also wish to provide you with additional information on our practices, particularly with regard to third-party sharing. In order to offer our products and services, we must collect, update, use, disclose, combine and otherwise process your personal information. We may also share your information with our affiliates and certain service providers (including Magnetis Auto and others, if applicable). Unless applicable law indicates the contrary, we will only use your personal information in compliance with this Privacy Policy.
Personal information: this is information that you provide to us when filling out a form or when speaking to us, whether by telephone, in person or via live chat. Such information may include the following: address, name, driver’s license information, telephone number, insurance information, professional background, financial information to determine solvency, types and models of vehicles you own or that you drive to our dealership, information on vehicles you have purchased and the service and repair records of your vehicle or vehicles.
Non-personal information: this includes demographic, statistical and aggregate data. This information does not specifically identify the individual.
Information on the use of our website: this includes your logon information, IP address, browser type and version, time zone settings, browser plugin type and version, operating system and platform, and details regarding your usage.
Non-personal details regarding your website interfaces: this includes full URLs, clickstream with date and time, products you have viewed or searched for, page response times, download and upload errors, time-on-page, page interaction information (clicks, mouseovers, scrolling), off-page browsing methods and the telephone number you use to call us.
Online. When you create an account on our website or access that account, we may ask you to provide your username, password, email address and telephone number, as well as information on your payment card, your product preferences, your purchase history, etc.
When you sign up on our website or at one of our locations to receive marketing communications from us, you provide certain personal information, including your email address and telephone number.
When communicating with us by telephone or email. When you contact us by telephone, whether to request products or services, ask for information, report a problem with our website or file a complaint, regardless of the recipient, we collect the content of these communications, as well as any additional information on the communication method used, for example, telephone, SMS, email, live chat or social media platforms.
Through loyalty and rewards programs (whenever such systems are in effect). When you sign up for a loyalty or rewards program, we collect certain information, such as your name, email address, telephone number and mailing address. We may also request information when you participate in a sweepstakes or promotion that we sponsor.
Through Google Analytics. We use Google Analytics (web analysis services provided by Google, Inc.) to track traffic and usage trends. Google Analytics sets a cookie to evaluate your use of the website and collect anonymous information that does not identify individual users. The service then stores this information on servers located in the United States. Google may also transfer this information to third parties, either when required by law or when such third parties process information on behalf of Google. Therefore, you give your consent for Google to process data related to you, in the manner and for the purposes described above. Google Analytics uses its own cookies to store information, including the time that the visit took place, the webpage from which the visitor accessed the website and whether the visitor has previously used the website.
Certain browsers offer the option of disabling this type of cookie. You can also install the Google Analytics opt-out browser add-on to prevent Google Analytics from collecting information on visits originating from your browser. Learn more.
Facebook conversion tracking pixel The Facebook pixel collects data anonymously. Facebook then records and processes this information. Facebook may be able to relate the data to your Facebook account and use the information for its own advertising purposes (in compliance with the Facebook Data Policy). Ultimately, Facebook has control over the information collected through Facebook Pixel. However, it is possible to disable cookies and Facebook Pixel in your Facebook account settings.
It is possible to configure the settings of your browser or mobile device to control the information we collect. However, this may prevent you from accessing certain features and services on our websites or other online and mobile services. You can also configure your email options in order to prevent the automatic upload of images that may contain technologies enabling us to know if you have viewed our emails.
There are certain additional technological methods that enable you to limit the ability of advertising networks to track your activities on our website. Deleting browser cookies may cancel your opt-out preferences; therefore, you should use these tools periodically to ensure that your preferences are up to date. To register your preferences with participating online advertising networks, please visit the following websites:
Please note: if you register your preference to opt out of personalized advertising with all of the aforementioned networks, you may still receive online advertising from us on other websites or applications; however, these advertisements will not be personalized to reflect your interests.
We collect, use and share your personal information for the following purposes:
We use tracking tools to collect information on your online activities and your use of our website and social media accounts to arrive at a better understanding of your interests and marketing preferences so that we can offer you relevant advertisements that correspond to your activities and interests. This enables us to improve our website, products, services and marketing strategies in order to offer you a better customer experience. In that regard, collecting information enables us to do the following:
We may share your personal information with our affiliates and other companies within our business group, our promotional partners, social media, third parties that provide services for you or for us, such as Magnetis Auto, which developed and operates this website, or other third parties, as necessary for properly carrying out our activities or for complying with a legal obligation.
Depending on the circumstances and only after obtaining your prior explicit authorization, we may share certain information about you with the automaker or any financial institution involved in your acquisition of a vehicle. Please note that each of these establishments defines its own privacy policy; therefore, we waive any responsibility with regard to such policies.
In addition to making any disclosures to which you have consented or given authorization through the terms of this Privacy Policy, we may transfer your data, including your personal information, to third parties, under the following limited circumstances:
We implement every possible measure to minimize the risks of damage resulting from the collection and sharing of our clients’ personal information.
We maintain and protect your personal information through the implementation of reasonable security regulations. We will delete your personal information once it is no longer necessary or relevant, in accordance with legal requirements regarding data storage. Your personal information may be stored and processed both in and outside of Canada.
We maintain protection protocols, including the observance of data security regulations, in order to ensure the confidentiality of your personal information and prevent its use for any purposes other than those we have indicated. Please note that, despite these efforts, no security measure is infallible and no system is impenetrable. We regularly review our collection, storage and processing practices in order to prevent unauthorized access to our systems. We limit access to your personal information to personnel, affiliates and service providers who need such information to fulfill the indicated purposes. Anyone who has such access is subject to strict obligations of confidentiality.
Please note that you are solely responsible for ensuring the confidentiality of any passwords related to your account. You can improve the confidentiality of this information by using complex passwords that you do not reuse on other websites.
We only retain your personal information for the amount time that is required by law or for the amount of time that is reasonably necessary or relevant to fulfill the purposes that are indicated when you provide such information or to fulfill any new purposes that have been identified and to which you have subsequently given your consent.
Your personal information may be stored, processed or otherwise used by West Edmonton Mall Toyota or on its behalf, both in and outside of Canada. If a service provider for our dealership is located outside of Canada, your personal information may processed and stored in a country whose laws are different from those of Canada and in which the government may have the ability to obtain access to your personal information by virtue of such laws. At this time, the dealership, the makers of the vehicles that are sold here and their service providers may store, process or otherwise use your personal information in Canada, the United States (and elsewhere, if applicable, in Japan for Japanese brands, etc.).
We are committed to ensuring the confidentiality and integrity of your personal information. We have implemented appropriate physical and technological security measures, as well as procedures designed to prevent your personal information from illegal disclosure or from being lost, utilized, modified or consulted in any unauthorized manner. Examples of such measures include restricting access to our offices, training our personnel and utilizing passwords and well-defined internal policies and practices. We also use Secure Socket Layer (SSL) encryption technology in all areas of the website where your personal account information is required. This means that your computer encrypts the information you submit to us through the website, and we then decrypt it on our end. We also maintain your personal account information and transaction history behind an up-to-date firewall.
We retain your personal information for as long as necessary in order to do the following:
We may retain non-personal information for a longer period whenever such information has been sufficiently aggregated or anonymized. Once the retention period has ended, we delete the personal information, as established in our internal policies regarding data retention and deletion.
In order to support citizens for any concerns regarding the protection of their personal information, for any question or to file a complaint, it is possible to contact our manager.
We may modify this Privacy Policy and repost it on our website, in which case we will send you an email or other form of notification. Upon receiving such notification, your continued use of our products, websites or services constitutes your acceptance of the modified policy. By providing your personal information or utilizing our products and services, our website, our social media or our online and mobile services, you are agreeing to the terms and conditions of this Privacy Policy as modified from time to time.
We reserve the right, at our discretion, to modify this Privacy Policy at any time as long as we notify you of such change. We may carry out such notifications by publishing a link to the new Privacy Policy on our website, by sending a link to the modified Privacy Policy to the address you have provided or by some other means. Any changes will become effective once we have notified you of them.
We suggest that you reread this policy periodically to stay informed of our commitments. Any use of our products, websites or services on your part subsequent to notification of changes constitutes your tacit acceptance of such modifications.
Our website contains links to other websites. We provide these links solely for informational purposes, and they may be subject to privacy policies and practices that are different from ours. If you click on a link to an external website, the third party will collect your personal information, which will be subject to that third party’s privacy policy, according to the information you provide. Prior to submitting your information on any third-party website you access through our website, please make sure to consult the privacy policies published therein. We have no control over or responsibility for the collection, use or disclosure of your personal information by such third parties.
West Edmonton Mall Toyota and its analysis service providers may use digital marker information to store all of the preferences you select, understand how you respond to marketing communications and improve the performance of online or mobile offers, making them faster and easier to browse. West Edmonton Mall Toyota and its advertising partners may also use this information to display future personalized advertisements from the dealership through certain advertising networks, even when you visit websites that are unrelated to ours, or through geolocation when you are near our establishment.
We may also use third-party social networking platforms (such as Facebook, Google, YouTube, Twitter, Instagram, etc.) to display advertisements based on the interests you have expressed in your interactions with us and to track how you interact with these advertisements.
The website is operated from city in the province of Quebec, Canada, or by Magnetis Auto on behalf of West Edmonton Mall Toyota. Any conflicts between you and us or Magnetis Auto shall be subject to applicable laws in Canada and the province of Quebec. Furthermore, you hereby agree to submit to the exclusive jurisdiction of the courts of the province of Quebec in the event of any legal action or procedure stemming from or related to the website.
You can communicate with us at any time to discuss or update your personal information that we have on file or if you have any questions or concerns regarding this Privacy Policy. You can contact us at info@www.wemtoyota.com.
You may also unsubscribe or withdraw your consent to receive commercial email messages by using the unsubscribe option contained in the message or by contacting us.
Last modified on 31 August 2026.
Merci de visiter notre site Web fourni par Magnetis Auto. Puisque la confidentialité de votre vie privée est importante pour nous, nous jugeons pertinent de vous informer sur quel type d’information est récolté, comment les informations sont récoltées et à quelles fins, comment vos informations sont protégées, ainsi que des renseignements additionnels sur nos pratiques, notamment le partage au tiers. En effet, dans le cadre de nos produits et services offerts, nous devons recueillir, mettre à jour, utiliser, divulguer, combiner et autrement traiter vos renseignements personnels; nous pouvons également les partager avec nos affiliés et certains fournisseurs de service (incluant Magnetis Auto et autre si applicable). Nous n’utiliserons vos informations personnelles que conformément à la présente Politique de confidentialité, sauf indication contraire de la loi applicable.
Informations personnelles : information que vous nous donnez par le biais d’un formulaire, ou encore des informations prises lors d’un rendez-vous avec nous, par téléphone ou en personne, ou encore par clavardage, tels que les renseignements suivants : adresse, nom, informations sur le permis de conduire, numéro de téléphone, renseignements d’assurances, antécédents professionnels, renseignements financiers à des fins de solvabilité, type et modèle de véhicules dont vous êtes le propriétaire ou véhicule que vous conduisez jusqu’à notre concession, ainsi que l’achat et l’historique des entretiens et réparations de votre ou vos véhicules.
Informations non personnelles : informations démographiques, informations statistiques ou agrégées. Ces informations n’identifient pas la personne spécifique.
Informations d’utilisation de notre site web : informations de connexion, adresse IP, type et version du navigateur, réglage du fuseau horaire, type et version des plug-ins du navigateur, système d’exploitation et plateforme, détails d’utilisation.
Détails non personnels sur les interfaces de votre site web : URLs complets, flux de clics avec date et heure, produits que vous avez consultés ou recherchés, temps des réponses des pages, erreurs de téléchargement, durée des visites sur les pages, informations d’interaction de la page (clics, survols, défilement), méthodes utilisées pour naviguer hors de la page, numéro utilisé pour nous appeler.
En ligne. Lorsque vous vous inscrivez sur notre site web ou en magasin pour recevoir des communications marketing de notre part, vous fournissez certains renseignements personnels, comme votre adresse courriel et votre numéro de téléphone.
En communiquant avec nous par téléphone ou par courriel. Lorsque vous nous contactez par téléphone, pour toute demande de produits ou service, pour des renseignements ou pour signaler un problème sur noter site web ou pour une plainte quelconque, peu importe le destinataire, nous collectons le contenu de ces communications, ainsi que toute information supplémentaire sur le mode de communication utilisé, incluant téléphone, SMS, courriel, chat et plateformes de médias sociaux.
À travers des programmes de fidélité et de récompenses (lorsque de tels systèmes sont en vigueur). Lors de votre inscription à un programme de fidélité ou de récompenses, nous collectons des informations telles que votre nom, votre adresse courriel, votre numéro de téléphone ou votre adresse postale. Nous pouvons également vous demander des informations lorsque vous participez à un concours ou à une promotion que nous parrainons. Si applicable.
Par Google Analytics. Nous utilisons Google Analytics (services d’analyse Web fournis par Google Inc.) pour mesurer le trafic et les tendances d’utilisation. Google Analytics définit un cookie pour évaluer votre utilisation du site web et collecter des informations de manière anonyme et sans identifier les visiteurs individuels, en stockant les informations collectées par le cookie sur des serveurs aux États-Unis. Google peut également transférer ces informations à des tiers lorsque la loi l’exige ou lorsque ces tiers traitent les informations pour le compte de Google. Vous consentez donc au traitement des données vous concernant par Google de la manière et aux fins décrites ci-dessus. Google Analytics utilise ses propres cookies pour stocker des informations, telles que l’heure à laquelle la visite a eu lieu, si le visiteur s’est déjà rendu sur le site et quel site a renvoyé le visiteur vers la page Web.
Il est parfois possible selon certains navigateurs de désactiver ce type de cookie. Vous pouvez également installer le module complémentaire de désactivation de Google Analytics pour empêcher Google Analytics de collecter des informations sur les visites de votre navigateur. En savoir plus.
Pixel de suivi des conversions Facebook. Facebook Pixel collecte des données de façon anonyme. Celles-ci sont tout de même enregistrées et traitées par Facebook. Facebook peut être en mesure de connecter les données à votre compte Facebook et d’utiliser les données à leurs propres fins publicitaires (conformément à la politique d’utilisation des données de Facebook). Facebook possède l’ultime contrôle des informations collectées via Facebook Pixel. Il est toutefois possible de désactiver l’utilisation de cookies et Facebook Pixel par Facebook via les paramètres de votre compte Facebook.
Il est possible de configurer les paramètres de votre navigateur ou dispositif afin de contrôler les renseignements que nous recueillons. Toutefois, cela peut vous empêcher de pouvoir accéder à certaines fonctions et services sur nos sites web ou autres services en ligne ou mobiles. Vous pouvez également configurer vos options de courriel afin d’empêcher le téléchargement automatique des images pouvant contenir les technologies qui nous permettraient de savoir si vous avez accédé à nos courriels.
Il y a certains moyens technologiques additionnels qui vous permettront de limiter les réseaux de publicité de faire le suivi de vos activités sur notre site web. Supprimer les témoins de navigateur peut supprimer vos préférences d’exclusion, alors vous devriez utiliser ces outils périodiquement afin d’assurer que vos préférences sont à jour. Pour enregistrer vos préférences auprès des réseaux de publicité en ligne participants, veuillez visiter les sites suivants :
Veuillez noter que si vous enregistrez votre préférence d’exclusion de la publicité personnalisée auprès de tous les réseaux indiqués ci-dessus, vous pouvez toujours recevoir la publicité en ligne de nous sur les autres sites Web ou applications, mais ces publicités ne seront pas personnalisées selon vos intérêts.
Vos renseignements personnels sont recueillis, utilisés et communiqués pour les raisons suivantes:
Nous utilisons les outils de suivi afin de recueillir les renseignements sur votre utilisation de notre site web, comptes de médias sociaux et vos activités en ligne, afin que nous puissions mieux comprendre vos intérêts et préférences de marketing et vous offrir des publicités pertinentes selon vos activités et intérêts. Cela nous permet d’améliorer notre site web, nos produits et services, notre stratégie de marketing et d’ainsi vous offrir une meilleure expérience client. Relatif à cet effet, la collecte de renseignements nous permet donc de :
Vos données personnelles peuvent être fournies aux filiales et compagnies de notre groupe, à des tiers qui vous ou nous fournissons des services, tels que Magnetis Auto, qui a développé et exploite le présent site web, à des partenaires promotionnels, à des réseaux sociaux, ou à d’autres tiers tel que nécessaire pour mener à bien nos activités, ou pour nous conformer à une obligation légale.
Nous pouvons partager, selon le cas et uniquement après avoir obtenu votre autorisation préalable explicite, certaines informations vous concernant avec le constructeur ou toute institution financière impliquée dans votre acquisition d’un véhicule. Il est à noter que chacun de ces établissements définit sa propre politique de confidentialité et nous déclinons toute responsabilité relative à ces politiques.
En plus de toute divulgation que vous pourriez avoir consentie ou autorisée par les termes de la présente Politique de confidentialité, nous pouvons transférer vos données, y compris vos informations personnelles, à des tiers dans les circonstances limitées suivantes:
Nous mettons tout en place pour atténuer les risques de préjudice à l’égard de la collecte et du partage des données personnelles de nos clients.
Nous conservons et protégeons vos renseignements personnels en utilisant les normes de sécurité raisonnables. Nous supprimerons vos renseignements personnels lorsqu’ils ne sont plus nécessaires ou pertinents, selon les exigences légales de conservation. Vos renseignements personnels peuvent être conservés et traités tant à l’intérieur qu’à l’extérieur du Canada.
Nous maintenons des protocoles de protection, incluant l’utilisation des normes de sécurité des données, afin d’assurer la confidentialité de vos renseignements personnels et qu’ils ne sont utilisés qu’aux fins que nous avons identifiées. Veuillez noter que, malgré ces efforts, aucune mesure de sécurité n’est infaillible et aucun système n’est impénétrable. Nous passons en revue régulièrement nos pratiques de collecte, stockage et traitement afin d’empêcher l’accès non autorisé à nos systèmes. Nous limitons l’accès à vos renseignements personnels seulement aux membres du personnel, affiliés et fournisseurs de service qui nécessitent ces renseignements pour exécuter les fins identifiées, et toute personne ayant cet accès est soumise à des obligations strictes de confidentialité.
Nous ne conservons vos renseignements personnels que durant le temps raisonnablement nécessaire ou pertinent pour les fins identifiées lorsque vous avez fourni vos renseignements personnels, pour toutes les nouvelles fins identifiées et auxquelles vous avez consenti, ou durant le temps exigé par la loi.
Vos renseignements personnels peuvent être archivés et/ou traités ou autrement utilisés par West Edmonton Mall Toyota, ou pour son compte, tant à l’intérieur qu’à l’extérieur du Canada. Si un fournisseur de services de notre concessionnaire est situé à l’extérieur du Canada, il est possible que vos renseignements personnels soient traités et archivés dans un pays dont les lois sont différentes de celles du Canada, et où le gouvernement peut être en mesure d’obtenir, en vertu de ses propres lois, que vos renseignements personnels lui soient divulgués. En ce moment, le concessionnaire, les marques de véhicules vendus ici et ses fournisseurs de service peuvent conserver, traiter ou utiliser autrement vos renseignements personnels au Canada, aux États-Unis (et ailleurs si pertinent, au Japon pour les marques japonaises, etc).
Nous nous engageons à assurer la confidentialité et l’intégrité de vos informations personnelles. Nous avons mis en place des mesures de sécurité physiques et technologiques appropriées, ainsi que des procédures conçues pour empêcher que vos informations personnelles ne soient perdues, utilisées, modifiées ou consultées de manière non autorisée ou illégitimement divulguées. Des exemples de telles mesures comprennent l’accès restreint à nos bureaux, la formation de notre personnel et l’utilisation de mots de passe et de politiques et pratiques internes bien définies. Nous utilisons également la technologie de cryptage Secure Socket Layers (SSL) dans toutes les zones du site web où vos informations de compte personnelles sont requises, ce qui signifie que les informations que vous nous soumettez via le site web sont cryptées par votre ordinateur et décryptées à nouveau de notre côté. Les informations de votre compte personnel et l’historique des transactions sont conservés derrière un pare-feu à jour.
Nous conservons vos informations personnelles aussi longtemps que nécessaire pour les raisons suivantes:
Nous pouvons conserver des informations non personnelles qui ont été suffisamment agrégées ou anonymisées pour une plus longue période. Une fois la période de conservation terminée, nous éliminons les renseignements personnels tel que prévu dans notre politique interne de conservation et d’élimination des données.
Dans le but de soutenir les citoyens pour toute préoccupation concernant la protection de leurs renseignements personnels, pour toute question ou pour porter plainte, il est possible de contacter notre responsable.
La présente Politique de confidentialité peut être modifiée lors d’une republication sur notre site web, en vous envoyant un courriel ou d’autres formes d’avis. Après un tel avis, vous acceptez la politique modifiée en utilisant nos produits, sites ou services. En nous fournissant vos renseignements personnels ou en utilisant nos produits et services, notre site web, nos sites de médias sociaux ou services en ligne ou mobiles, vous souscrivez aux conditions de la présente Politique relative à la protection de la vie privée, telle que modifiée de temps à autre.
Nous nous réservons le droit, à notre discrétion, de modifier cette Politique relative à la protection de la vie privée en tout temps en vous avisant du changement. L’avis inclut, mais sans s’y limiter, la publication d’un lien vers la nouvelle Politique de confidentialité sur notre site web ou l’envoi d’un lien vers la Politique de confidentialité modifiée aux coordonnées que vous nous avez fournies. Un tel changement entrera en vigueur après que nous vous avons avisé du changement.
Nous vous suggérons de relire périodiquement la présente politique pour être à jour avec nos engagements. Toute utilisation de nos produits, sites ou services de votre part après l’avis constitue votre acceptation de ces modifications.
Notre site web contient des liens vers d’autres sites. Ils sont fournis à titre de référence seulement et peuvent avoir des pratiques et des politiques de confidentialité différentes des nôtres. Si vous souhaitez être dirigé vers un site web externe au nôtre, vos renseignements personnels seront collectés par ce tiers et soumis à la politique de confidentialité du tiers, selon les informations que vous fournissez. Veuillez vérifier les politiques de confidentialité publiées sur les sites tiers auxquels vous pouvez accéder via le site web avant de leur soumettre vos informations. Nous n’avons aucun contrôle sur et ne sommes pas responsables de la collecte, de l’utilisation et de la divulgation de vos informations personnelles par ces tiers.
West Edmonton Mall Toyota et ses fournisseurs d’analytique peuvent utiliser les renseignements des marqueurs numériques afin de stocker toutes les préférences que vous sélectionnez, améliorer la performance de nos offres en ligne ou mobiles, les rendre plus rapides et faciles à naviguer, et nous aider à comprendre comment vous réagissez aux communications promotionnelles. West Edmonton Mall Toyota et ses partenaires de publicité peuvent utiliser ces renseignements pour vous diffuser les publicités personnalisées futures du concessionnaire par l’entremise de certains réseaux publicitaires, même lorsque vous visitez les sites web non reliés au nôtre. ou lorsque vous êtes à proximité de notre établissement, par le biais de la géolocalisation.
Nous pouvons également utiliser les plateformes tierces de réseautage social (telles que Facebook, Google, YouTube, Twitter, Instagram, etc.) pour vous montrer des publicités basées sur l’intérêt selon vos interactions avec nous et mesurer la façon dont vous interagissez avec ces publicités.
Le site web est exploité à partir de Edmonton, province de Québec, Canada par Magnetis Auto au nom de West Edmonton Mall Toyota. Tout conflit entre vous, nous ou Magnetis Auto est donc soumis aux lois applicables dans la province de Québec et aux lois applicables du Canada. De plus, vous acceptez par la présente de vous soumettre à la compétence exclusive des tribunaux de la province de Québec à l’égard de toute action ou procédure découlant ou liée au site web.
Vous pouvez communiquer avec nous en tout temps pour discuter ou mettre à jour vos renseignements personnels qui figurent dans nos dossiers, ou si vous avez des questions ou des inquiétudes sur la présente politique de confidentialité. Vous pouvez communiquer avec nous au info@www.wemtoyota.com.
Vous pouvez également vous désabonner ou retirer votre consentement à recevoir des messages électroniques commerciaux en utilisant la méthode de désabonnement fournie dans la communication, ou en communiquant avec nous.
Dernières modifications en date du 31 August 2026.
Driving in Alberta during the winter can be an adventure. It can also be really hard on your vehicle, especially your brakes. There are all sorts of pitfalls you might come across — ice, sleet, slush, and snowdrifts, to name a few. With so many tricky surfaces to deal with, making sure your brakes work is the most important thing you can do.
There are certain factors that make winter especially tough on your brakes…
Snow and water can build up in your brake pads and rotors. When the temperature drops below zero, that water can actually freeze inside your brakes, making them grind and squeal the next day. Eventually, once your brakes start warming up the water will melt and fix the issue. However, this back-and-forth creates a lot of wear-and-tear on your brakes.
Many cities including Edmonton put salt on the road in order to melt the ice. While this is great because it helps your tires gain more traction, it also wreaks havoc on the metal and rubber pieces of your vehicle. It also speeds up vehicle rusting, especially the undercarriage and parts around your tires.
One way to minimize salt damage to your brakes is to wash your vehicle underneath. Doing that every few weeks will lengthen the lifespan of your brakes. Check out our amazing valet & car wash services for the best results.
Rust build-up on your brakes is inevitable, especially if you live in Alberta where rough winters are common. That rust can actually be the culprit of a lot of the squeaking noises you hear when it comes to your brakes. If you park your vehicle outside at night, moisture collects on the surface of your brake rotors. In the morning, you can feel that translated into your braking. While this isn’t necessarily bad in the moment, it can cause permanent damage over time.
Sometimes just listening to your vehicle can make all the difference. When you get a chance, crack your window and listen when you brake.
IF you hear a squealing or squeaking noise, it usually is the first sign something is wrong. Pay attention and get your Toyota in to see one of our trained factory technicians right away. By getting your vehicle in early, you avoid bigger repairs down the road — saving yourself time and money.
IF you hear a grinding or growling sound, it could mean a much more serious issue. Typically, that type of noise means the brake pads are completely worn down and have begun grinding into the rotor. Not only is it bad for your vehicle and brakes (because there is no material left), it is very unsafe. Make an appointment immediately!
If you hear a grinding or buzzing noise when you slam on your brakes, there’s a chance it could be your anti-lock brake system (ABS) — no need to panic. That is perfectly normal. However, if the brakes are squeaking or grinding as your drive, that signals more serious brake issues.
Are your brakes making a weird noise? Maybe you just want to make sure everything is in perfect working order before the next snow dump. Whatever the case, our highly-skilled and experienced service team is here to assist you with all your brake needs.
We are one of the busiest Toyota service departments in Edmonton — we pride ourselves on our ability to keep our guests satisfied and safe and keep their Toyotas running optimally for years to come. With customers across Alberta, including Spruce Grove, St. Albert and beyond, let us show you the Mayfield Toyota way. Book a service appointment online today!
So… what does this mean for your vehicle?
Edmonton road crews use a salt on roadways that has no corrosion inhibitor to keep it from rusting metal. That means that the undercarriage, the most exposed part of your vehicle, is at serious risk for rust and damage. Other parts at risk for salt damage include your exhaust system, muffler, subframe, coil springs, and hydraulic brake system.
At Mayfield Toyota, we offer a comprehensive protection package for your vehicle that includes a silicon-based undercoat. Silicon bonds with the metal and is by far the most effective way to prevent the damaging effects of salt on your vehicle. Silicon also protects the electrical components of your vehicle while making sure they don’t dry out or crack.
Pretreating the undercarriage of your vehicle before the snow falls will allow things like brake and fuel lines, as well as your exhaust system, to withstand the harmful effects of salt. Silicon protective spray can even help your vehicle absorb road noise making the inside of your vehicle quieter on the highways.
The Mayfield Toyota comprehensive protection package and undercoating spray works to protect your vehicle by coating all inner-surfaces and cracks. It doesn’t harm any electrical parts or wiring, either.
By applying it to preexisting holes and coating the entire bottom exterior of the vehicle, we don’t just increase the longevity of your vehicle; we keep it running longer and healthier for winters to come. Prevent rust and maintain your vehicle’s resale value with an undercoating spray today!
To qualify, a dealership must excel in a variety of categories including Vehicle Delivery Excellence, Sales Satisfaction, Employee Training and Certification, among others. Being honoured with the President’s Pride Award for 2018 further exemplifies the long tradition we have worked hard to establish that says the moment you walk through the door you’re more than just a customer; you’re family.
We are proud to accept this award and would like to thank everyone that worked so hard this past year to make it happen. This achievement is in no small part thanks to the hard work and dedication of the incredible team we have at Mayfield Toyota. Each department has risen to the challenge and raised the bar for others on how to treat our guests and deliver customer service that is second-to-none.
Two members of our team were specifically recognized with the Toyota Pinnacle Award for their excellence in customer satisfaction — Phi Nguyen (Internet Product Advisor) and Geoff King (Assistant Service Manager). Thanks for your continued efforts and commitment to making Mayfield Toyota the best dealership it can be. We look forward to another year of teamwork and success.
Maintenance costs can add up over time. Unfortunately, oil changes are an important part of maintaining a vehicle. We want to help ease the financial burden and ensure your car gets the regular service it deserves. That’s why we offer free oil changes!
In fact, at Mayfield Toyota, every new vehicle sold comes with a Lifetime of Free Oil Changes. That means you never have to worry about paying for an oil change again. You can have peace of mind knowing we’ve got you covered!
If you find a better deal on a vehicle somewhere else in Edmonton, bring it to us. We promise to not only match it, we will beat it! This isn’t about one-upping the competition. It’s about making sure you find the best car deal in Edmonton on a Toyota you love. At Mayfield Toyota, we love helping people get a great deal on a reliable and quality ride. It’s why we do business and why we’ve been around for almost 20 years!
KEEP YOUR TOYOTA LOOKING BRAND NEW
Complete hand wash, interior clean, deodorizing, and inspection.
Premium includes everything in Deluxe plus wax and tire shine.
Complete interior shampooing and paint restoration.
À la carte services are also available.
| Vehicle Type | Exterior | Interior | Deluxe | Premium | Ultimate |
|---|---|---|---|---|---|
| Cars | $49.95 | $119.95 | $149.95 | $299.95 | $499.95 |
| SUVs / Trucks | $79.95 | $139.95 | $199.95 | $349.95 | $549.95 |
| Large SUVs / Trucks | $99.95 | $219.95 | $299.95 | $449.95 | $649.95 |
of entire exterior
of wheels, inner fender & undercarriage
vacuuming, deodorizing, shampooing, fabric protectant
Your Toyota is built to last and covered by an extensive warranty. But the unexpected can still happen. That’s why Toyota offers Toyota Extra Care Protection (ECP) Service Agreements.
ECP Service Agreements extend Toyota’s factory warrantyǂ with mechanical protection for up to 7 years or 200,000 km*. With a network of 21 Toyota dealerships in Alberta, you can trust that your Toyota will be serviced and repaired by Toyota-trained technicians using genuine Toyota parts.
ǂ See Toyota’s new vehicle warranty and coverage by visiting the designated page or consulting the Owner’s Manual.
*Based on the first occurrence of the duration or mileage limit and the highest coverage level available under the ECP. Certain components and routine maintenance items are excluded. For details, refer to the ECP brochure
To keep your vehicle running smoothly, Toyota ECP Service Agreements include maintenance services. Depending on the plan you select, your ECP may cover up to the first three (3) years of the Toyota Maintenance Service Program†.
Maintenance services exclude periodically replaced items, such as engine air filters, air purifiers, wiper blades, belts, hoses, or brake pads. Specific vehicles’ 36-month/48,000 km maintenance includes brake fluid replacement and/or transfer case fluid replacement as outlined in the Toyota Owner’s Manual Supplement. Cabin air filter replacement is included for battery electric vehicles. For complete details, please consult your dealer or the ECP Service Agreement available at your dealership.
† Plans must be purchased within 31 days of vehicle registration date.
In addition to mechanical protection, the Toyota ECP Service Agreements provide additional benefits to your new vehicle roadside assistance. The Trip Interruption Assistance reimburses hotel, meal, and transportation expenses up to $300** if a covered component breaks down more than 300 km from your home.
Upon request, Trip Interruption Assistance also offers a personalized travel planning kit containing maps, route options, points of interest, tourist directories, Toyota dealer listings, and entertainment options along the way.
**Up to $100 per day for 3 days.
In case of an unexpected situation, your ECP Service Agreement ensures you are covered. It’s the very definition of peace of mind while driving.
***Towing to the Toyota dealer of your choice within 50 km, or to the nearest Toyota dealer within 300 km. In the case of accident towing, a second tow will be provided from a collision reporting center if applicable.
††† If you run out of gas, Toyota Extra Care Roadside Assistance will deliver fuel to your vehicle, up to 5 liters at no charge. For battery electric or hydrogen fuel cell vehicles, your vehicle will be towed to the nearest charging or fueling station.
Navigating the changing road conditions and complex layouts of a growing city like Edmonton is simplified with embedded technology. Destination Assist gives you live, human-supported guidance; a live agent can search for points of interest (POIs) and send the route directly to your vehicle’s navigation system, making it easier to find local businesses or alternate routes around construction. Meanwhile, Drive Connect (Cloud Navigation) ensures your navigation is always current by accessing the latest map data, up-to-date traffic information, and POIs stored in the cloud without manual updates.
If your vehicle needs to remain at a Toyota dealership overnight due to a covered component requiring longer than 8 hours to repair, we’ll reimburse you for alternate transportation costs for up to 5 days. If needed parts are on back-order, you can be reimbursed for an additional 5 days.
An ECP Service Agreement also protects your budget against the rising cost of vehicle repairs all while protecting the resale value of your Toyota down the road. In fact, ECP is also fully transferable to a new owner if you choose to sell your Toyota during the term of your plan, adding to the value of your vehicle at the time of sale.
Protect your vehicle from potholes, nails, shattered glass, and other debris on the road. Toyota ECP Tire & Rim Road Hazard Protection plans start from $289, with coverage periods ranging from 1-7 years. Available at participating dealers.
The plan covers eligible and factory recommended original and replacement tires and rims, including summer, winter and all-season tires.
The plan covers expenses (including all parts and labour) involved in repairing or replacing a flat tire or replacing damaged rims (including alloy rims) caused by a valid road hazard*.
* Refer to the Toyota ECP Tire & Rim Road Hazard Protection warranty for a detailed explanation of exclusions, limitations and coverage.
If you’d like to extend your Extra Care Roadside Assistance coverage, it’s easy and affordable
at only $98.95 + tax for one year or only $178.95 + tax for two years.
To renew:
Contact-us at 1-888-TOYOTA-8
Protect yourself against unexpected excess wear and tear charges on your leased Toyota with the available Wear Pass plan. Designed for protection against damage beyond what is considered normal everyday use, the Wear Pass plan ensures that you do not face extra charges at lease end.
Invest in peace of mind with the Toyota Financial Services Wear Pass Plan. Now you don’t have to worry along the way when the odd door ding, windshield chip, or rim scuff happens during your lease.
Here’s a guide to Toyota Financial Service’s current Wear & Tear pricing,
Every Toyota vehicle is supported by a 36-month/60,000 km limited warranty coverage.
But it doesn’t stop there. On top of our basic coverage, we offer:
Warranty service may be obtained from any authorized Toyota dealer. Certain factors or conditions such as negligence, modification or accidents can nullify any of the warranties. See West Edmonton Mall Toyota for details.
36 MONTHS or UNLIMITED km coverage
Toyota Roadside Assistance representatives are there to ensure you receive prompt, efficient service from one of our approved service providers, 24 hours a day, 365 days a year.
For assistance, call 1-888-TOYOTA-8
To your preferred Toyota dealer within 50 km or closest dealer within 300 km, or, in the case of an accident, to your dealer or an Accident Reporting Centre (if required by your Municipality).
Or towing, if vehicle fails to start after boost
When keys are locked in your car
Including up-to 5 litres of fuel
To install your spare when you have a flat tire
To extract your vehicle if it is immobilized in a ditch, mud, or snow
If, for some reason, you were unable to contact Toyota Roadside Assistance to obtain Towing or Emergency Roadside Service, you may be eligible for reimbursement for applicable expenses. A maximum of $250 applies for Towing and $100 for Emergency Roadside Service. Restrictions apply.
For warranty information on older Toyota models, please consult your Owner Manual or contact our Service Department.
Unrivalled peace of mind and years of satisfaction ahead. That’s what you can expect from Toyota Certified Used Vehicles. That and a great deal on a used Toyota car, SUV, minivan, or truck!
Rest easy knowing your Certified Used Toyota will be there for you now – and down the road! From a meticulous 160-point inspection to a factory-backed coverage, Toyota’s got your back. Hey, we even throw in a free tank of gas and your first oil change*.
What are you waiting for? Whether you’re in St John’s or Victoria, join the more than 150,000 Canadians from Halifax and Toronto to Calgary and Vancouver, who have already bought a Toyota Certified used car, SUV, minivan, or truck!
Whether it’s a used Corolla, Tacoma, RAV4, or Camry a Toyota dealer near you is sure to have the Certified Used Vehicle you’re looking for!
* See dealer for details
Unrivaled peace of mind and years of satisfaction ahead. That’s what you can expect when you buy a Toyota Certified Used Vehicle. Join the more than 150,000 Canadians from Halifax and Toronto to Calgary and Vancouver, who have already bought a Toyota Certified used car, SUV, minivan, or truck!
Relax. From the day you drive off the lot, your Certified Used Toyota comes with minimum 6-months / 10,000 km powertrain coverage, backed by Toyota and honoured at over 1,500 Toyota Dealers in Canada and the US.
Let’s face it, in today’s busy world – things happen. But, with service available 24 hours a day, 365 days a year, Toyota’s got you covered. From the day you purchase your Toyota Certified Used vehicle, you receive one year of Roadside Assistance virtually anywhere across the United States and Canada.2 Happy trails!
Buy with confidence. We check 160 points. Thoroughly. All to prove a point: Only the best get to be Toyota Certified Used Vehicles. To be Toyota certified, a used car, SUV, minivan, or truck must be within eight models years of age, and undergo meticulous tests and reconditioning by Toyota factory-trained technicians.
Your Toyota Certified Used Vehicle also comes with a 7-day / 1,500 kms exchange privilege. See your local authorized Toyota Certified Used Vehicle dealer for details.
No surprises! Every Certified Toyota Used vehicle comes with a CARFAX Canada Vehicle History Report detailing the history of the vehicle.
A Toyota Certified used vehicle is already a great deal. But, you may also be eligible for great financing direct from Toyota! Toyota Financial Services provides limited time purchase financing on approved credit.
When you add Extra Care Protection, the used vehicle you purchase from your Toyota dealer can benefit from inflation-protected coverage for unexpected mechanical failure, road emergencies, and much more.
Complimentary First Oil and Filter change. 1
Experience a 12-month trial of Connected Services on select Toyota Certified Used Vehicles. By enrolling in the Toyota app your TCUV will access Remote Connect, Safety Connect and Service Connect providing convenience and peace of mind keeping you connected to your vehicle**.
The Toyota Certified Used Electrified Vehicle program was born from Toyota’s commitment to finding a balance between nature and mobility. Being mindful of the world’s resources and providing industry-leading technology is part of what makes Toyota Electrified Vehicles so attractive to Canadians.
176-point Quality Assurance Inspection
Balance of Electrified Vehicle Warranty to 8 year / 160,000 km
Every vehicle is an investment. So it only makes sense to choose one that holds its value. With more Canadian Black Book “Best Retained Value” awards than any other brand, Toyota vehicles stand the test of time.
Winner of Best Overall Brand Value: Truck & SUV
Toyota also received a CBB award for best overall retail value in the Truck & SUV category.
The CBB provides consumers with information pertaining to the value of used cars, while annually awarding the vehicles with the best retained value.
CARFAX Canada is electronically connected on a real-time (“live”) basis to its data sources. This means that the data is always current and not outdated. Other services purchase data dumps periodically, leaving the chance that recent important data is not included in their reports.
CARFAX Canada is the only service that provides consumers with Canadian lien and/or security interest information on vehicles from right across Canada and guarantees the results. CARFAX Canada is connected live to each provincial and territorial registrar responsible for maintaining these records. Other U.S.-based services (including CARFAX), do not report any Canadian vehicle lien information.
CARFAX Canada is the only vehicle history report available in English and French
CARFAX Canada is the only service that provides consumers with Canadian insurance and accident claims data. Through their live connection to comprehensive databases that service the Canadian insurance industry, CARFAX Canada provides data from Canada’s private insurance industry along with the public insurer in Saskatchewan. CARFAX Canada also has a product (“Verified BC”) that instantaneously searches the database of the Insurance Corporation of British Columbia (ICBC).
In addition to all of the above, CARFAX Canada reports also provide consumers with data from one of the largest U.S.-based vehicle history services, Experian Automotive. Through their live connection to Experian’s 20 billion+ record database, all CARFAX Canada reports include the data you would get from other popular U.S.-based vehicle history services, including a Lemon Search.
Apply now, a credit expert will assist you with your application.
We want you to feel confident in your purchase. Eligible customers may return or exchange their pre-owned vehicle within 14 calendar days of delivery, provided it meets the program requirements.
At West Edmonton Mall Toyota, our 14-Day Return or Exchange Program is designed to provide additional confidence and flexibility with the purchase of eligible pre-owned vehicles. Eligible retail customers may request a vehicle return or exchange within 14 calendar days of delivery provided the vehicle has not exceeded 500 additional kilometres from the original delivery mileage and remains in substantially the same condition as delivered. Vehicles must be free from accident damage, excessive wear, abuse, smoke or pet damage, and must include all original keys, manuals, accessories, charging equipment, and supplied items. Certain vehicles including wholesale units, commercial vehicles, rebuilt or branded vehicles, specialty inventory, vehicles over 10 model years old, or units marked final sale may not qualify. All returns and exchanges are subject to dealership management approval, vehicle inspection, lender approval where applicable, financing and underwriting requirements, and compliance with all contractual obligations. Customers remain responsible for any negative equity, repair costs, registration fees, insurance costs, finance obligations, third-party charges, or applicable adjustments associated with the transaction. Replacement vehicle pricing, trade values, financing terms, warranties, taxes, and protection products may differ at the time of exchange. West Edmonton Mall Toyota reserves the right to decline any request that falls outside program guidelines or involves legal, contractual, safety, or fraud-related concerns.
