Keeping your Toyota running smoothly in Alberta requires routine maintenance. That means regular service appointments and care from mechanics that know your vehicle best. At Mayfield Toyota, we understand that life gets busy. Bringing your vehicle in takes time and costs money.
What may seem like a lot now might actually save you thousands of dollars down the road. And if you ever decide to trade your Toyota in for a newer model, you will get a far better return on your investment with a well-cared vehicle that has a long history of regular service appointments.
5 Reasons to Maintain Your Toyota Vehicle
#1 Keeps you safe. A well-maintained vehicle is a reliable one. With regular oil changes, filter replacements and routine servicing, you can feel confident your vehicle is up to the task. This is especially important during winter when an unexpected breakdown can leave on the side of the road in the cold.
#2 Keeps your trade-in value high. If you decide to trade into a newer model Toyota in a few years, your vehicle will be appraised at a higher value if it is well maintained. This is especially true if you keep an organized record of all your appointments.
#3 Saves you time. Unexpected breakdowns are almost always a result of neglected systems in your car failing. Breaking down on the side of the road can cost you hours of your day, calling a tow-truck, missing work, etc. With service appointments, you decide when to bring your vehicle in.
#4 Your car runs longer. Take care of your Toyota and your Toyota will take care of you. The Toyota brand is synonymous with reliability for a reason. When well-maintained, these engines were built to last decades.
#5 Saves you money. Changing your oil and air filter are relatively affordable. Having to replace entire systems in your engine because of neglect can cost thousands of dollars. While it might seem like a lot now, regular service appointments help you avoid those hefty bills down the road.
Servicing at Mayfield Toyota Just Makes Sense
Need to bring your Tundra, Tacoma, Camry, Corolla, RAV4, 4Runner or other Toyota model in for service? Mayfield Toyota is a state-of-the-art Toyota service centre on the west end of Edmonton equipped with the latest tools and technologies to repair your vehicle.
We service all makes and models and our highly-trained technicians are able to perform a variety of repair procedures from engine and transmission repair to professional windshield repair. Come see us today at the corner of Stony Plain Road and 170th Street.
We serve customers from Edmonton and the surrounding areas of St. Albert, Spruce Grove, Sherwood Park, and Stony Plain, and are open Monday – Friday from 7:30am – 5:30pm and Saturday from 8:00am – 4:30pm. Book Appointment.
Mayfield Toyota celebrates its 20th anniversary this year, and what a journey it’s been. Over the last two decades, we’ve watched proudly as Edmonton has grown into the thriving and diverse community it is today.
When owner Jim Jiwani first opened the doors back in 1998, we were on the outermost edge of the city; just a small Toyota dealership driven to be different. Edmonton is now home to over 900,000 people and what was once considered the outskirts on the west end, is now a bustling business centre in the heart of Alberta’s capital city.
As Edmonton has grown rapidly over the years, so too have we. Today, Mayfield Toyota houses a 7,500 square-foot showroom showcasing the entire new Toyota lineup. We’ve also expanded our state-of-the-art service centre to over 50 bays to accommodate our guests more efficiently.
Over the years Mayfield Toyota has also garnered a few honours we wear proudly. Most recently, we were recognized as being Toyota Platinum Certified, a distinction only 3% of all Toyota dealerships currently have. That means we offer the highest level of customer service across both new and used sales, parts and service.
Driven to Be Different
As is the case with any industry, our team has seen a lot of change throughout our tenure. For some, careers have been born and blossomed here. For others, Mayfield has been a proud stepping stone along the way. Today, Mayfield Toyota has over 200 employees under our roof, all working hard to deliver a car-buying experience that is second-to-none.
And while some faces around the dealership have changed, there are a few that have been with us since the beginning, including General Manager David Friesen and Fixed Operations Manager Lester Paproski. General Sales Manager Frank Paonessa joined them 12 years ago and together, they’ve developed a management style and friendship that has helped Mayfield Toyota become what it is today; a place Albertans can rely on for trustworthy automotive sales and service.
Beyond all of this, it’s our customers who’ve have remained with us over the years that we attribute every last success to. We would not be where we are today, 20 years later, without the loyalty of our Mayfield Toyota family.
Thanks to everyone who has purchased a car with us over the years, came in for a service or just popped by to say hello. It is because of you that we are able to celebrate this milestone, in a city we are so proud to call home. We look forward to another 20 years of growth and success.
David Friesen
Your Favourite Memory at Mayfield: The memory of all the staff and customers throughout the years that I have had the pleasure of meeting.
Why You Love the Store/Team: I have worked with Lester and Jim for over 20 years. I have worked with many others for over 10 years. They aren’t just co-workers, they are like a fun dysfunctional family that make it fun to come to work every day. I have been lucky enough to get to know many of them as much personally as professionally. They are the real magic of what makes Mayfield Toyota great.
What You Love About the Toyota Brand: I have loved Toyota since the first time I saw an MR2. It was always my dream car and Toyota has been my favorite brand ever since.
What Excites You About the Future: Knowing that Toyota is the world leader in delivering quality vehicles that excite consumers and that I have the best team to work alongside, how can I not be excited about the future. There really are no limits to where we can grow to.
Frank Paonessa
Your Favorite Memory at Mayfield: My favorite memory is having my family participate in the fundraising events that we’ve been associated with. On Father’s Day, my entire family came down to help run the water station down at Laurier Park. Another event that I did with my daughter Kennedy was volunteering at the Mustard Seed around Christmas. It’s something that I’ll remember forever.
Why You Love the Store/Team: Working at Mayfield is really not like work. I’ve spent more time with Dave and Lester in the past 16 years than I have with my family so I guess they’ve become an extension of my family, brothers really. We’ve traveled together, shared a thousand meals, laughed countless time and have even shed some tears. There is no other place I’d rather work and certainly no other people I’d rather work with.
What You Love About the Toyota Brand: Over the course of my career in the auto business, I have been offered quite a few jobs but one of the factors that always come in to play is I don’t know if I could represent another brand. I believe in the quality, and I’m proud to put my name behind it. It’s a product I feel good about selling to my friends and family, that means something.
What Excites You About the Future: That’s really a two-part question. The future with the Toyota brand is so exciting. Toyota is certainly a world leader in terms of technology and will be pioneers in directing where the car industry goes next. Some pretty exciting things on the way.
Here at Mayfield, the future looks great as well. We are talking about a big renovation in the near future. We talk about getting bigger so we can handle all of our customer’s needs but also staying small enough to make it intimate. We want to make real connections with our guest and you can lose that in an oversized dealership. What excites me the most is really the people. We’ve surrounded ourselves with a great bunch of people who are all pulling together from all departments to make Mayfield a great place to buy and service your vehicle
Lester Paproski
Your Favourite Memory at Mayfield: In 2008 we added 30,000 sq ft and 30 service bays and did a reno on the existing bays to a state of the art facility. Now we can serve our customers and the techs have a great shop.Why You Love the Store/Team: I’ve worked with David for over 20 years, Frank for 15 years. They are friends, not just co-workers.
What You Love About the Toyota Brand: I had a 1983 Supra and loved it. I truly love the quality of the cars and the customers that own them.
What Excites You About the Future: Toyota is the leader in technology and they sell the most hybrids of any brand. They are always working on new things!
CarProof is rebranding itself as CARFAX. It’s the same definitive source of vehicle history information for consumers, car dealers, and the automotive industry, but with a new name. It’s designed to help YOU, the consumer, make informed decisions by drawing on billions of data records and conferring with detailed vehicle history reports.
Who uses CARFAX Canada?
Car dealers
Major vehicle manufacturers
Finance and insurance companies
Auto auctions and dealer associations
Consumers
Provincial departments and ministries of transportation
Law enforcement
A CARFAX Canada vehicle history report helps you determine whether the vehicle you’re considering is the right fit for you.
Reports Include the Following Information
Service records
Damage and repair records
Police reported accidents
Odometer readings
Canadian registration and branding
Manufacturer recalls
Actively stolen vehicle checks
Import records
United States history from CARFAX
At Mayfield Toyota, we want to help you find the vehicle that’s right for you. By giving you a CARFAX Canada Vehicle History Report, we are ensuring you have every piece of information about the car at your disposal before you make a decision. We want to make the process easy and transparent. So you can feel confident knowing you made the right decision.
The check engine light is probably one of the most frustrating things about owning a car. The light comes on and you know something is wrong. The only thing is, there is zero information telling you what the problem is.
What Do I Do?
While there are lots of reasons why your check engine light might come on, here are five common ones that you should look at first.
At Mayfield Toyota, our team of technicians are trained to diagnosis almost any issue. If you need help with your check engine light or have other another question, call us at (780) 483-2121 or book an appointment online today.
#1 Oxygen Sensor
Inside your gas tank is an oxygen sensor that measures how much fuel is being burned. If the sensor is faulty or loose, it won’t deliver the right information to the computer.
This lowers your fuel economy and actually increases the number of emissions your car creates. Most vehicles have between two to four oxygen sensors and the code you from a scanner will tell you which one needs to be replaced.
What You Should Do: Have it fixed sooner than later. It’s a minor repair that when fixed right away, is relatively inexpensive. However, if left for too long, a fault oxygen monitor can lead to a broken catalytic converter and cost you thousands in repairs.
#2 Loose Gas Cap
When your gas cap comes loose, it throws your entire fuel system off. Not only do fuel vapors leak out, but you also start lowering your fuel efficiency and you increase the number of emissions you’re dispersing in the air.
What You Should Do: This is an easy fix all around. If the gas cap is loose, pull over, give it a quick tighten and be on your way. If the check engine light turns off, you’re in the clear. However, if you pull over you see the gas cap has been fractured or is broken, it’s time for a new one. Luckily, they are cheap!
#3 Catalytic Converter
A catalytic converter takes carbon monoxide and other toxic materials that come from your vehicle and turns them into harmless compounds. While rare, catalytic converters can break down if your spark plugs are deteriorating or you have a broken engine sensor.
If your converter is broken, your car will be less efficient or worst yet, it won’t accelerate when you push the gas.
What You Should Do: If your catalytic converter is broken, your car will eventually stop running. It will also hit your wallet hard at the pumps because you’ll be burning way more fuel than you should be.
This type of repairs costs more money than a broken oxygen sensor or loose gas pump. Depending on the vehicle, it can cost a few thousand dollars.
#4 Mass Airflow Sensor
The mass airflow sensor is responsible for telling your car how much fuel you need based on the amount of air that is coming into the engine. A sensor usually only breaks if your air filter has been replaced improperly. If broken, your car will produce more emissions, become less efficient and ultimately stall.
What You Should Do: While fixing a broken airflow sensor isn’t an immediate need, you will end up paying more in fuel due to a reduction in efficiency anyway. Your car might end up stalling a lot, too. So you might as well just do it. The overall repair job is minor and takes relatively little time.
#5 Spark Plugs and Wires
Spark plugs seal the combustion chamber and provide space for a spark to jump across the engine and initiate combustion. If the plugs aren’t working properly, the spark will misfire and you’ll feel a jolt in your car’s acceleration.
While plugs can last for thousands of kilometres, they eventually fail and need to be replaced.
What You Should Do: Fixing broken spark plugs is easy and inexpensive. Some drivers opt to change them out at home. However, if you want to leave the job in the hands of a factory trained technician, our team will have them replaced in no time at all.
That way, you can have the peace of mind knowing it was done correctly.
Thank you for visiting our website, provided by Magnetis Auto. Because your privacy is important to us, we believe that it is pertinent to inform you regarding the type of information we collect, how we collect such information and for what purposes and how we protect your information. We also wish to provide you with additional information on our practices, particularly with regard to third-party sharing. In order to offer our products and services, we must collect, update, use, disclose, combine and otherwise process your personal information. We may also share your information with our affiliates and certain service providers (including Magnetis Auto and others, if applicable). Unless applicable law indicates the contrary, we will only use your personal information in compliance with this Privacy Policy.
Types of information we collect
Personal information: this is information that you provide to us when filling out a form or when speaking to us, whether by telephone, in person or via live chat. Such information may include the following: address, name, driver’s license information, telephone number, insurance information, professional background, financial information to determine solvency, types and models of vehicles you own or that you drive to our dealership, information on vehicles you have purchased and the service and repair records of your vehicle or vehicles.
Non-personal information: this includes demographic, statistical and aggregate data. This information does not specifically identify the individual.
Information on the use of our website: this includes your logon information, IP address, browser type and version, time zone settings, browser plugin type and version, operating system and platform, and details regarding your usage.
Non-personal details regarding your website interfaces: this includes full URLs, clickstream with date and time, products you have viewed or searched for, page response times, download and upload errors, time-on-page, page interaction information (clicks, mouseovers, scrolling), off-page browsing methods and the telephone number you use to call us.
Collection of information
Online. When you create an account on our website or access that account, we may ask you to provide your username, password, email address and telephone number, as well as information on your payment card, your product preferences, your purchase history, etc.
When you sign up on our website or at one of our locations to receive marketing communications from us, you provide certain personal information, including your email address and telephone number.
When communicating with us by telephone or email. When you contact us by telephone, whether to request products or services, ask for information, report a problem with our website or file a complaint, regardless of the recipient, we collect the content of these communications, as well as any additional information on the communication method used, for example, telephone, SMS, email, live chat or social media platforms.
Through loyalty and rewards programs (whenever such systems are in effect). When you sign up for a loyalty or rewards program, we collect certain information, such as your name, email address, telephone number and mailing address. We may also request information when you participate in a sweepstakes or promotion that we sponsor.
Through Google Analytics. We use Google Analytics (web analysis services provided by Google, Inc.) to track traffic and usage trends. Google Analytics sets a cookie to evaluate your use of the website and collect anonymous information that does not identify individual users. The service then stores this information on servers located in the United States. Google may also transfer this information to third parties, either when required by law or when such third parties process information on behalf of Google. Therefore, you give your consent for Google to process data related to you, in the manner and for the purposes described above. Google Analytics uses its own cookies to store information, including the time that the visit took place, the webpage from which the visitor accessed the website and whether the visitor has previously used the website.
Certain browsers offer the option of disabling this type of cookie. You can also install the Google Analytics opt-out browser add-on to prevent Google Analytics from collecting information on visits originating from your browser. Learn more.
Facebook conversion tracking pixel The Facebook pixel collects data anonymously. Facebook then records and processes this information. Facebook may be able to relate the data to your Facebook account and use the information for its own advertising purposes (in compliance with the Facebook Data Policy). Ultimately, Facebook has control over the information collected through Facebook Pixel. However, it is possible to disable cookies and Facebook Pixel in your Facebook account settings.
It is possible to configure the settings of your browser or mobile device to control the information we collect. However, this may prevent you from accessing certain features and services on our websites or other online and mobile services. You can also configure your email options in order to prevent the automatic upload of images that may contain technologies enabling us to know if you have viewed our emails.
There are certain additional technological methods that enable you to limit the ability of advertising networks to track your activities on our website. Deleting browser cookies may cancel your opt-out preferences; therefore, you should use these tools periodically to ensure that your preferences are up to date. To register your preferences with participating online advertising networks, please visit the following websites:
Please note: if you register your preference to opt out of personalized advertising with all of the aforementioned networks, you may still receive online advertising from us on other websites or applications; however, these advertisements will not be personalized to reflect your interests.
Use of information
We collect, use and share your personal information for the following purposes:
To provide you with information, products and services that correspond to inquiries and requests you have made as a client or potential client
To facilitate management of your purchases, leases, warranties and maintenance programs
To fulfill our obligations and enforce our rights stemming from any contract we may have with you
To comply with legal requirements
To inform you of any modifications made to our website or to any product or service we offer or provide through it
To facilitate handling of your credit application for the purchase or lease of a vehicle
To keep our customer service files up to date
To inform you of any warranty, product recall, customer service campaign or reviews in relation to the products and services that we offer and you utilize
To conduct sweepstakes and promotions you participate in
To protect against fraud or errors in relation to your account with us
To enforce our legal rights and compliance with our terms and conditions
To meet legal and governmental obligations
To fulfill internal commercial purposes
To perform targeted marketing (see below)
We use tracking tools to collect information on your online activities and your use of our website and social media accounts to arrive at a better understanding of your interests and marketing preferences so that we can offer you relevant advertisements that correspond to your activities and interests. This enables us to improve our website, products, services and marketing strategies in order to offer you a better customer experience. In that regard, collecting information enables us to do the following:
Track and understand the effectiveness of our advertisements
Offer you relevant advertising
Understand your needs and preferences as a client or potential client
Perform market research and aggregate your data in such a way that you are not personally identifiable so that we can analyze trends and prepare reports
Information sharing with third parties
We may share your personal information with our affiliates and other companies within our business group, our promotional partners, social media, third parties that provide services for you or for us, such as Magnetis Auto, which developed and operates this website, or other third parties, as necessary for properly carrying out our activities or for complying with a legal obligation.
Depending on the circumstances and only after obtaining your prior explicit authorization, we may share certain information about you with the automaker or any financial institution involved in your acquisition of a vehicle. Please note that each of these establishments defines its own privacy policy; therefore, we waive any responsibility with regard to such policies.
In addition to making any disclosures to which you have consented or given authorization through the terms of this Privacy Policy, we may transfer your data, including your personal information, to third parties, under the following limited circumstances:
When you have expressly consented to sharing the information
When the information is anonymous (the individuals cannot be personally identified)
When you choose to make the information indexable by search engines, to share it or distribute it to other people or to make it otherwise accessible to the public
To comply with any law, regulation, legal procedure or enforceable government request that is applicable within or outside of your country of residence whenever we have a bona fide reason to believe that it is required by law
To enforce this Privacy Policy or the terms and conditions of a contract, including the investigation of any violations thereof
To detect, prevent or address fraud, security issues or technical problems, to protect our operations or to protect you
To protect our rights, property and security, as well as yours and those of the public
In the context of an acquisition, merger, change in leadership, loan financing, reorganization, sale of assets, bankruptcy or any other change in the structure or statutes of our company
When it is necessary in the course of performing the requested services or providing the requested solutions, or as appropriate in the context of a legitimate need
Protection of your personal information
We implement every possible measure to minimize the risks of damage resulting from the collection and sharing of our clients’ personal information.
We maintain and protect your personal information through the implementation of reasonable security regulations. We will delete your personal information once it is no longer necessary or relevant, in accordance with legal requirements regarding data storage. Your personal information may be stored and processed both in and outside of Canada.
We maintain protection protocols, including the observance of data security regulations, in order to ensure the confidentiality of your personal information and prevent its use for any purposes other than those we have indicated. Please note that, despite these efforts, no security measure is infallible and no system is impenetrable. We regularly review our collection, storage and processing practices in order to prevent unauthorized access to our systems. We limit access to your personal information to personnel, affiliates and service providers who need such information to fulfill the indicated purposes. Anyone who has such access is subject to strict obligations of confidentiality.
Please note that you are solely responsible for ensuring the confidentiality of any passwords related to your account. You can improve the confidentiality of this information by using complex passwords that you do not reuse on other websites.
We only retain your personal information for the amount time that is required by law or for the amount of time that is reasonably necessary or relevant to fulfill the purposes that are indicated when you provide such information or to fulfill any new purposes that have been identified and to which you have subsequently given your consent.
Your personal information may be stored, processed or otherwise used by West Edmonton Mall Toyota or on its behalf, both in and outside of Canada. If a service provider for our dealership is located outside of Canada, your personal information may processed and stored in a country whose laws are different from those of Canada and in which the government may have the ability to obtain access to your personal information by virtue of such laws. At this time, the dealership, the makers of the vehicles that are sold here and their service providers may store, process or otherwise use your personal information in Canada, the United States (and elsewhere, if applicable, in Japan for Japanese brands, etc.).
We are committed to ensuring the confidentiality and integrity of your personal information. We have implemented appropriate physical and technological security measures, as well as procedures designed to prevent your personal information from illegal disclosure or from being lost, utilized, modified or consulted in any unauthorized manner. Examples of such measures include restricting access to our offices, training our personnel and utilizing passwords and well-defined internal policies and practices. We also use Secure Socket Layer (SSL) encryption technology in all areas of the website where your personal account information is required. This means that your computer encrypts the information you submit to us through the website, and we then decrypt it on our end. We also maintain your personal account information and transaction history behind an up-to-date firewall.
Retention of information
We retain your personal information for as long as necessary in order to do the following:
Provide the products and services you have requested
Communicate with you regarding a purchase or inquiry you have made
Manage your preferences and the rights you have exercised in compliance with this Privacy Policy
Enable you to maintain an account with us
Fulfill our legal and regulatory obligations and demonstrate our compliance with such obligations
Settle disputes and enforce our rights and contracts
We may retain non-personal information for a longer period whenever such information has been sufficiently aggregated or anonymized. Once the retention period has ended, we delete the personal information, as established in our internal policies regarding data retention and deletion.
In order to support citizens for any concerns regarding the protection of their personal information, for any question or to file a complaint, it is possible to contact our manager.
We may modify this Privacy Policy and repost it on our website, in which case we will send you an email or other form of notification. Upon receiving such notification, your continued use of our products, websites or services constitutes your acceptance of the modified policy. By providing your personal information or utilizing our products and services, our website, our social media or our online and mobile services, you are agreeing to the terms and conditions of this Privacy Policy as modified from time to time.
We reserve the right, at our discretion, to modify this Privacy Policy at any time as long as we notify you of such change. We may carry out such notifications by publishing a link to the new Privacy Policy on our website, by sending a link to the modified Privacy Policy to the address you have provided or by some other means. Any changes will become effective once we have notified you of them.
We suggest that you reread this policy periodically to stay informed of our commitments. Any use of our products, websites or services on your part subsequent to notification of changes constitutes your tacit acceptance of such modifications.
Other websites and services—third-party payment services
Our website contains links to other websites. We provide these links solely for informational purposes, and they may be subject to privacy policies and practices that are different from ours. If you click on a link to an external website, the third party will collect your personal information, which will be subject to that third party’s privacy policy, according to the information you provide. Prior to submitting your information on any third-party website you access through our website, please make sure to consult the privacy policies published therein. We have no control over or responsibility for the collection, use or disclosure of your personal information by such third parties.
West Edmonton Mall Toyota and its analysis service providers may use digital marker information to store all of the preferences you select, understand how you respond to marketing communications and improve the performance of online or mobile offers, making them faster and easier to browse. West Edmonton Mall Toyota and its advertising partners may also use this information to display future personalized advertisements from the dealership through certain advertising networks, even when you visit websites that are unrelated to ours, or through geolocation when you are near our establishment.
We may also use third-party social networking platforms (such as Facebook, Google, YouTube, Twitter, Instagram, etc.) to display advertisements based on the interests you have expressed in your interactions with us and to track how you interact with these advertisements.
Applicable law
The website is operated from city in the province of Quebec, Canada, or by Magnetis Auto on behalf of West Edmonton Mall Toyota. Any conflicts between you and us or Magnetis Auto shall be subject to applicable laws in Canada and the province of Quebec. Furthermore, you hereby agree to submit to the exclusive jurisdiction of the courts of the province of Quebec in the event of any legal action or procedure stemming from or related to the website.
Contact us
You can communicate with us at any time to discuss or update your personal information that we have on file or if you have any questions or concerns regarding this Privacy Policy. You can contact us at info@wemtoyota.com.
You may also unsubscribe or withdraw your consent to receive commercial email messages by using the unsubscribe option contained in the message or by contacting us.
Last modified on 31 August 2026.
Acceptation de la politique de confidentialité
Merci de visiter notre site Web fourni par Magnetis Auto. Puisque la confidentialité de votre vie privée est importante pour nous, nous jugeons pertinent de vous informer sur quel type d’information est récolté, comment les informations sont récoltées et à quelles fins, comment vos informations sont protégées, ainsi que des renseignements additionnels sur nos pratiques, notamment le partage au tiers. En effet, dans le cadre de nos produits et services offerts, nous devons recueillir, mettre à jour, utiliser, divulguer, combiner et autrement traiter vos renseignements personnels; nous pouvons également les partager avec nos affiliés et certains fournisseurs de service (incluant Magnetis Auto et autre si applicable). Nous n’utiliserons vos informations personnelles que conformément à la présente Politique de confidentialité, sauf indication contraire de la loi applicable.
Type d’informations collectées
Informations personnelles : information que vous nous donnez par le biais d’un formulaire, ou encore des informations prises lors d’un rendez-vous avec nous, par téléphone ou en personne, ou encore par clavardage, tels que les renseignements suivants : adresse, nom, informations sur le permis de conduire, numéro de téléphone, renseignements d’assurances, antécédents professionnels, renseignements financiers à des fins de solvabilité, type et modèle de véhicules dont vous êtes le propriétaire ou véhicule que vous conduisez jusqu’à notre concession, ainsi que l’achat et l’historique des entretiens et réparations de votre ou vos véhicules.
Informations non personnelles : informations démographiques, informations statistiques ou agrégées. Ces informations n’identifient pas la personne spécifique.
Informations d’utilisation de notre site web : informations de connexion, adresse IP, type et version du navigateur, réglage du fuseau horaire, type et version des plug-ins du navigateur, système d’exploitation et plateforme, détails d’utilisation.
Détails non personnels sur les interfaces de votre site web : URLs complets, flux de clics avec date et heure, produits que vous avez consultés ou recherchés, temps des réponses des pages, erreurs de téléchargement, durée des visites sur les pages, informations d’interaction de la page (clics, survols, défilement), méthodes utilisées pour naviguer hors de la page, numéro utilisé pour nous appeler.
Cueillette d’informations
En ligne. Lorsque vous vous inscrivez sur notre site web ou en magasin pour recevoir des communications marketing de notre part, vous fournissez certains renseignements personnels, comme votre adresse courriel et votre numéro de téléphone.
En communiquant avec nous par téléphone ou par courriel. Lorsque vous nous contactez par téléphone, pour toute demande de produits ou service, pour des renseignements ou pour signaler un problème sur noter site web ou pour une plainte quelconque, peu importe le destinataire, nous collectons le contenu de ces communications, ainsi que toute information supplémentaire sur le mode de communication utilisé, incluant téléphone, SMS, courriel, chat et plateformes de médias sociaux.
À travers des programmes de fidélité et de récompenses (lorsque de tels systèmes sont en vigueur). Lors de votre inscription à un programme de fidélité ou de récompenses, nous collectons des informations telles que votre nom, votre adresse courriel, votre numéro de téléphone ou votre adresse postale. Nous pouvons également vous demander des informations lorsque vous participez à un concours ou à une promotion que nous parrainons. Si applicable.
Par Google Analytics. Nous utilisons Google Analytics (services d’analyse Web fournis par Google Inc.) pour mesurer le trafic et les tendances d’utilisation. Google Analytics définit un cookie pour évaluer votre utilisation du site web et collecter des informations de manière anonyme et sans identifier les visiteurs individuels, en stockant les informations collectées par le cookie sur des serveurs aux États-Unis. Google peut également transférer ces informations à des tiers lorsque la loi l’exige ou lorsque ces tiers traitent les informations pour le compte de Google. Vous consentez donc au traitement des données vous concernant par Google de la manière et aux fins décrites ci-dessus. Google Analytics utilise ses propres cookies pour stocker des informations, telles que l’heure à laquelle la visite a eu lieu, si le visiteur s’est déjà rendu sur le site et quel site a renvoyé le visiteur vers la page Web.
Il est parfois possible selon certains navigateurs de désactiver ce type de cookie. Vous pouvez également installer le module complémentaire de désactivation de Google Analytics pour empêcher Google Analytics de collecter des informations sur les visites de votre navigateur. En savoir plus.
Pixel de suivi des conversions Facebook. Facebook Pixel collecte des données de façon anonyme. Celles-ci sont tout de même enregistrées et traitées par Facebook. Facebook peut être en mesure de connecter les données à votre compte Facebook et d’utiliser les données à leurs propres fins publicitaires (conformément à la politique d’utilisation des données de Facebook). Facebook possède l’ultime contrôle des informations collectées via Facebook Pixel. Il est toutefois possible de désactiver l’utilisation de cookies et Facebook Pixel par Facebook via les paramètres de votre compte Facebook.
Il est possible de configurer les paramètres de votre navigateur ou dispositif afin de contrôler les renseignements que nous recueillons. Toutefois, cela peut vous empêcher de pouvoir accéder à certaines fonctions et services sur nos sites web ou autres services en ligne ou mobiles. Vous pouvez également configurer vos options de courriel afin d’empêcher le téléchargement automatique des images pouvant contenir les technologies qui nous permettraient de savoir si vous avez accédé à nos courriels.
Il y a certains moyens technologiques additionnels qui vous permettront de limiter les réseaux de publicité de faire le suivi de vos activités sur notre site web. Supprimer les témoins de navigateur peut supprimer vos préférences d’exclusion, alors vous devriez utiliser ces outils périodiquement afin d’assurer que vos préférences sont à jour. Pour enregistrer vos préférences auprès des réseaux de publicité en ligne participants, veuillez visiter les sites suivants :
Veuillez noter que si vous enregistrez votre préférence d’exclusion de la publicité personnalisée auprès de tous les réseaux indiqués ci-dessus, vous pouvez toujours recevoir la publicité en ligne de nous sur les autres sites Web ou applications, mais ces publicités ne seront pas personnalisées selon vos intérêts.
Utilisation des informations
Vos renseignements personnels sont recueillis, utilisés et communiqués pour les raisons suivantes:
Pour vous fournir des informations, produits et services répondant à vos interrogations et demandes en tant que client ou client potentiel;
Pour faciliter l’administration de vos achats, locations, garanties et programmes d’entretiens;
Pour remplir nos obligations et faire valoir nos droits découlant de tout contrat avec vous;
Pour nous conformer aux exigences légales;
Pour vous informer des modifications apportées à notre site web ou à tout produit ou service que nous offrons ou fournissons par son intermédiaire;
Pour mener à bien votre demande de crédit pour un achat ou une location de véhicule;
Pour tenir à jour nos dossiers au titre du service à la clientèle;
Pour vous informer de toute garantie, rappel de produits, campagne du service à la clientèle ou des avis relatifs aux produits et services que nous offrons et que vous utilisez;
Pour gérer les concours et promotions auxquels vous participez;
Pour protéger contre la fraude ou les erreurs concernant votre dossier chez nous;
Pour faire respecter nos droits juridiques et la conformité avec nos conditions;
Pour respecter les obligations juridiques et gouvernementales;
Pour répondre aux fins commerciales internes;
Pour effectuer du marketing ciblé (voir ci-dessous).
Nous utilisons les outils de suivi afin de recueillir les renseignements sur votre utilisation de notre site web, comptes de médias sociaux et vos activités en ligne, afin que nous puissions mieux comprendre vos intérêts et préférences de marketing et vous offrir des publicités pertinentes selon vos activités et intérêts. Cela nous permet d’améliorer notre site web, nos produits et services, notre stratégie de marketing et d’ainsi vous offrir une meilleure expérience client. Relatif à cet effet, la collecte de renseignements nous permet donc de :
Mesurer et comprendre l’efficacité de nos publicités;
Vous proposer des publicités pertinentes;
Comprendre vos besoins et préférences en matière de client ou client potentiel;
Effectuer des études de marché et agréger vos données sous forme non identifiable afin d’analyser les tendances et rédiger des rapports.
Partage des informations aux tiers
Vos données personnelles peuvent être fournies aux filiales et compagnies de notre groupe, à des tiers qui vous ou nous fournissons des services, tels que Magnetis Auto, qui a développé et exploite le présent site web, à des partenaires promotionnels, à des réseaux sociaux, ou à d’autres tiers tel que nécessaire pour mener à bien nos activités, ou pour nous conformer à une obligation légale.
Nous pouvons partager, selon le cas et uniquement après avoir obtenu votre autorisation préalable explicite, certaines informations vous concernant avec le constructeur ou toute institution financière impliquée dans votre acquisition d’un véhicule. Il est à noter que chacun de ces établissements définit sa propre politique de confidentialité et nous déclinons toute responsabilité relative à ces politiques.
En plus de toute divulgation que vous pourriez avoir consentie ou autorisée par les termes de la présente Politique de confidentialité, nous pouvons transférer vos données, y compris vos informations personnelles, à des tiers dans les circonstances limitées suivantes:
Les informations que vous consentez expressément à partager;
Lorsqu’il s’agit d’informations anonymes (les individus ne pouvant pas être identifiés);
Lorsque vous décidez de rendre les informations indexables par les moteurs de recherche, de les partager ou de les diffuser à des personnes ou de les rendre accessibles au public d’une autre manière;
Pour satisfaire à toute loi, réglementation, procédure légale ou demande gouvernementale exécutoire applicable à l’intérieur ou à l’extérieur de votre pays de résidence lorsque nous croyons de bonne foi que la loi l’exige;
Pour appliquer la présente Politique de confidentialité ou les conditions d’un contrat, y compris une enquête sur les violations potentielles de celles-ci;
Pour détecter, prévenir ou traiter la fraude, la sécurité ou les problèmes techniques, pour protéger nos opérations ou pour vous protéger;
Pour protéger nos droits, notre propriété ou notre sécurité ainsi que les vôtres et ceux du public;
Dans le cadre d’une acquisition, d’une fusion, d’un changement de contrôle, d’un financement par emprunt, d’une réorganisation, d’une vente d’actifs, d’une faillite ou de tout autre changement de la structure ou du statut de notre société;
Si cela est nécessaire dans le cadre de l’exécution des services ou des solutions demandés, ou comme approprié dans le cadre d’un besoin légitime.
Protection de vos renseignements personnels
Nous mettons tout en place pour atténuer les risques de préjudice à l’égard de la collecte et du partage des données personnelles de nos clients.
Nous conservons et protégeons vos renseignements personnels en utilisant les normes de sécurité raisonnables. Nous supprimerons vos renseignements personnels lorsqu’ils ne sont plus nécessaires ou pertinents, selon les exigences légales de conservation. Vos renseignements personnels peuvent être conservés et traités tant à l’intérieur qu’à l’extérieur du Canada.
Nous maintenons des protocoles de protection, incluant l’utilisation des normes de sécurité des données, afin d’assurer la confidentialité de vos renseignements personnels et qu’ils ne sont utilisés qu’aux fins que nous avons identifiées. Veuillez noter que, malgré ces efforts, aucune mesure de sécurité n’est infaillible et aucun système n’est impénétrable. Nous passons en revue régulièrement nos pratiques de collecte, stockage et traitement afin d’empêcher l’accès non autorisé à nos systèmes. Nous limitons l’accès à vos renseignements personnels seulement aux membres du personnel, affiliés et fournisseurs de service qui nécessitent ces renseignements pour exécuter les fins identifiées, et toute personne ayant cet accès est soumise à des obligations strictes de confidentialité.
Nous ne conservons vos renseignements personnels que durant le temps raisonnablement nécessaire ou pertinent pour les fins identifiées lorsque vous avez fourni vos renseignements personnels, pour toutes les nouvelles fins identifiées et auxquelles vous avez consenti, ou durant le temps exigé par la loi.
Vos renseignements personnels peuvent être archivés et/ou traités ou autrement utilisés par West Edmonton Mall Toyota, ou pour son compte, tant à l’intérieur qu’à l’extérieur du Canada. Si un fournisseur de services de notre concessionnaire est situé à l’extérieur du Canada, il est possible que vos renseignements personnels soient traités et archivés dans un pays dont les lois sont différentes de celles du Canada, et où le gouvernement peut être en mesure d’obtenir, en vertu de ses propres lois, que vos renseignements personnels lui soient divulgués. En ce moment, le concessionnaire, les marques de véhicules vendus ici et ses fournisseurs de service peuvent conserver, traiter ou utiliser autrement vos renseignements personnels au Canada, aux États-Unis (et ailleurs si pertinent, au Japon pour les marques japonaises, etc).
Nous nous engageons à assurer la confidentialité et l’intégrité de vos informations personnelles. Nous avons mis en place des mesures de sécurité physiques et technologiques appropriées, ainsi que des procédures conçues pour empêcher que vos informations personnelles ne soient perdues, utilisées, modifiées ou consultées de manière non autorisée ou illégitimement divulguées. Des exemples de telles mesures comprennent l’accès restreint à nos bureaux, la formation de notre personnel et l’utilisation de mots de passe et de politiques et pratiques internes bien définies. Nous utilisons également la technologie de cryptage Secure Socket Layers (SSL) dans toutes les zones du site web où vos informations de compte personnelles sont requises, ce qui signifie que les informations que vous nous soumettez via le site web sont cryptées par votre ordinateur et décryptées à nouveau de notre côté. Les informations de votre compte personnel et l’historique des transactions sont conservés derrière un pare-feu à jour.
Conservation des informations
Nous conservons vos informations personnelles aussi longtemps que nécessaire pour les raisons suivantes:
Fournir les produits et services que vous avez demandés;
Communiquer avec vous au sujet d’un achat ou d’une demande que vous nous avez faite;
Gérer vos choix et les droits que vous avez exercés conformément à cette Politique de confidentialité;
Vous permettre de conserver un compte chez nous;
Nous conformer à nos obligations légales et réglementaires et pour démontrer notre conformité à ces obligations;
Résoudre les litiges et faire respecter nos droits et nos contrats.
Nous pouvons conserver des informations non personnelles qui ont été suffisamment agrégées ou anonymisées pour une plus longue période. Une fois la période de conservation terminée, nous éliminons les renseignements personnels tel que prévu dans notre politique interne de conservation et d’élimination des données.
Dans le but de soutenir les citoyens pour toute préoccupation concernant la protection de leurs renseignements personnels, pour toute question ou pour porter plainte, il est possible de contacter notre responsable.
Responsable de la protection des renseignements personnels
La présente Politique de confidentialité peut être modifiée lors d’une republication sur notre site web, en vous envoyant un courriel ou d’autres formes d’avis. Après un tel avis, vous acceptez la politique modifiée en utilisant nos produits, sites ou services. En nous fournissant vos renseignements personnels ou en utilisant nos produits et services, notre site web, nos sites de médias sociaux ou services en ligne ou mobiles, vous souscrivez aux conditions de la présente Politique relative à la protection de la vie privée, telle que modifiée de temps à autre.
Nous nous réservons le droit, à notre discrétion, de modifier cette Politique relative à la protection de la vie privée en tout temps en vous avisant du changement. L’avis inclut, mais sans s’y limiter, la publication d’un lien vers la nouvelle Politique de confidentialité sur notre site web ou l’envoi d’un lien vers la Politique de confidentialité modifiée aux coordonnées que vous nous avez fournies. Un tel changement entrera en vigueur après que nous vous avons avisé du changement.
Nous vous suggérons de relire périodiquement la présente politique pour être à jour avec nos engagements. Toute utilisation de nos produits, sites ou services de votre part après l’avis constitue votre acceptation de ces modifications.
Autres sites web et services – service de paiements de tiers
Notre site web contient des liens vers d’autres sites. Ils sont fournis à titre de référence seulement et peuvent avoir des pratiques et des politiques de confidentialité différentes des nôtres. Si vous souhaitez être dirigé vers un site web externe au nôtre, vos renseignements personnels seront collectés par ce tiers et soumis à la politique de confidentialité du tiers, selon les informations que vous fournissez. Veuillez vérifier les politiques de confidentialité publiées sur les sites tiers auxquels vous pouvez accéder via le site web avant de leur soumettre vos informations. Nous n’avons aucun contrôle sur et ne sommes pas responsables de la collecte, de l’utilisation et de la divulgation de vos informations personnelles par ces tiers.
West Edmonton Mall Toyota et ses fournisseurs d’analytique peuvent utiliser les renseignements des marqueurs numériques afin de stocker toutes les préférences que vous sélectionnez, améliorer la performance de nos offres en ligne ou mobiles, les rendre plus rapides et faciles à naviguer, et nous aider à comprendre comment vous réagissez aux communications promotionnelles. West Edmonton Mall Toyota et ses partenaires de publicité peuvent utiliser ces renseignements pour vous diffuser les publicités personnalisées futures du concessionnaire par l’entremise de certains réseaux publicitaires, même lorsque vous visitez les sites web non reliés au nôtre. ou lorsque vous êtes à proximité de notre établissement, par le biais de la géolocalisation.
Nous pouvons également utiliser les plateformes tierces de réseautage social (telles que Facebook, Google, YouTube, Twitter, Instagram, etc.) pour vous montrer des publicités basées sur l’intérêt selon vos interactions avec nous et mesurer la façon dont vous interagissez avec ces publicités.
Loi applicable
Le site web est exploité à partir de Edmonton, province de Québec, Canada par Magnetis Auto au nom de West Edmonton Mall Toyota. Tout conflit entre vous, nous ou Magnetis Auto est donc soumis aux lois applicables dans la province de Québec et aux lois applicables du Canada. De plus, vous acceptez par la présente de vous soumettre à la compétence exclusive des tribunaux de la province de Québec à l’égard de toute action ou procédure découlant ou liée au site web.
Nous contacter
Vous pouvez communiquer avec nous en tout temps pour discuter ou mettre à jour vos renseignements personnels qui figurent dans nos dossiers, ou si vous avez des questions ou des inquiétudes sur la présente politique de confidentialité. Vous pouvez communiquer avec nous au info@wemtoyota.com.
Vous pouvez également vous désabonner ou retirer votre consentement à recevoir des messages électroniques commerciaux en utilisant la méthode de désabonnement fournie dans la communication, ou en communiquant avec nous.
Dernières modifications en date du 31 August 2026.
Driving in Alberta during the winter can be an adventure. It can also be really hard on your vehicle, especially your brakes. There are all sorts of pitfalls you might come across — ice, sleet, slush, and snowdrifts, to name a few. With so many tricky surfaces to deal with, making sure your brakes work is the most important thing you can do.
There are certain factors that make winter especially tough on your brakes…
Frozen Water and Snow
Snow and water can build up in your brake pads and rotors. When the temperature drops below zero, that water can actually freeze inside your brakes, making them grind and squeal the next day. Eventually, once your brakes start warming up the water will melt and fix the issue. However, this back-and-forth creates a lot of wear-and-tear on your brakes.
Salt: Hate To Love It
Many cities including Edmonton put salt on the road in order to melt the ice. While this is great because it helps your tires gain more traction, it also wreaks havoc on the metal and rubber pieces of your vehicle. It also speeds up vehicle rusting, especially the undercarriage and parts around your tires.
One way to minimize salt damage to your brakes is to wash your vehicle underneath. Doing that every few weeks will lengthen the lifespan of your brakes. Check out our amazing valet & car wash services for the best results.
Rust Build-Up
Rust build-up on your brakes is inevitable, especially if you live in Alberta where rough winters are common. That rust can actually be the culprit of a lot of the squeaking noises you hear when it comes to your brakes. If you park your vehicle outside at night, moisture collects on the surface of your brake rotors. In the morning, you can feel that translated into your braking. While this isn’t necessarily bad in the moment, it can cause permanent damage over time.
How To Detect Potential Brake Issues
Sometimes just listening to your vehicle can make all the difference. When you get a chance, crack your window and listen when you brake.
IF you hear a squealing or squeaking noise, it usually is the first sign something is wrong. Pay attention and get your Toyota in to see one of our trained factory technicians right away. By getting your vehicle in early, you avoid bigger repairs down the road — saving yourself time and money.
IF you hear a grinding or growling sound, it could mean a much more serious issue. Typically, that type of noise means the brake pads are completely worn down and have begun grinding into the rotor. Not only is it bad for your vehicle and brakes (because there is no material left), it is very unsafe. Make an appointment immediately!
Remember…
If you hear a grinding or buzzing noise when you slam on your brakes, there’s a chance it could be your anti-lock brake system (ABS) — no need to panic. That is perfectly normal. However, if the brakes are squeaking or grinding as your drive, that signals more serious brake issues.
Edmonton Brake Checks
Are your brakes making a weird noise? Maybe you just want to make sure everything is in perfect working order before the next snow dump. Whatever the case, our highly-skilled and experienced service team is here to assist you with all your brake needs.
We are one of the busiest Toyota service departments in Edmonton — we pride ourselves on our ability to keep our guests satisfied and safe and keep their Toyotas running optimally for years to come. With customers across Alberta, including Spruce Grove, St. Albert and beyond, let us show you the Mayfield Toyota way. Book a service appointment online today!
On October 9th, 2018, Edmonton city council approved another year of using calcium chloride brine and salt as a way to de-ice main roads, streets, and highways (including the Anthony Henday). Many Edmontonians complained that the salt was rusting their vehicles, bikes and garage pads. However, city officials said salt was essential for safe driving in winter and made the city look less dirty.
So… what does this mean for your vehicle?
Edmonton road crews use a salt on roadways that has no corrosion inhibitor to keep it from rusting metal. That means that the undercarriage, the most exposed part of your vehicle, is at serious risk for rust and damage. Other parts at risk for salt damage include your exhaust system, muffler, subframe, coil springs, and hydraulic brake system.
How Do I Prevent My Car From Rusting?
At Mayfield Toyota, we offer a comprehensive protection package for your vehicle that includes a silicon-based undercoat. Silicon bonds with the metal and is by far the most effective way to prevent the damaging effects of salt on your vehicle. Silicon also protects the electrical components of your vehicle while making sure they don’t dry out or crack.
Pretreating the undercarriage of your vehicle before the snow falls will allow things like brake and fuel lines, as well as your exhaust system, to withstand the harmful effects of salt. Silicon protective spray can even help your vehicle absorb road noise making the inside of your vehicle quieter on the highways.
Protect Your Vehicle on Edmonton Winter Roads
The Mayfield Toyota comprehensive protection package and undercoating spray works to protect your vehicle by coating all inner-surfaces and cracks. It doesn’t harm any electrical parts or wiring, either.
By applying it to preexisting holes and coating the entire bottom exterior of the vehicle, we don’t just increase the longevity of your vehicle; we keep it running longer and healthier for winters to come. Prevent rust and maintain your vehicle’s resale value with an undercoating spray today!
The Toyota President’s Award recognizes the top Toyota dealerships in North America whose commitment to customer satisfaction has helped distinguish them in their communities. In the Toyota world, it is one of the highest honours a dealership can receive and it’s reserved for only a select few each year.
To qualify, a dealership must excel in a variety of categories including Vehicle Delivery Excellence, Sales Satisfaction, Employee Training and Certification, among others. Being honoured with the President’s Pride Award for 2018 further exemplifies the long tradition we have worked hard to establish that says the moment you walk through the door you’re more than just a customer; you’re family.
We are proud to accept this award and would like to thank everyone that worked so hard this past year to make it happen. This achievement is in no small part thanks to the hard work and dedication of the incredible team we have at Mayfield Toyota. Each department has risen to the challenge and raised the bar for others on how to treat our guests and deliver customer service that is second-to-none.
PINNACLE AWARDS
Two members of our team were specifically recognized with the Toyota Pinnacle Award for their excellence in customer satisfaction — Phi Nguyen (Internet Product Advisor) and Geoff King (Assistant Service Manager). Thanks for your continued efforts and commitment to making Mayfield Toyota the best dealership it can be. We look forward to another year of teamwork and success.
Mayfield Toyota opened its doors in 1998. Since then, we’ve always put our customers first! Whether it’s finding someone a car they love or helping someone get in-and-out for a service quickly, we do everything in our power to make sure you leave our dealership as happy as possible.
We are proud to have been a part of the Edmonton automotive community for so many years. It’s a great feeling knowing you’ve helped customers across Alberta find a vehicle they love at an affordable price. Here are just some of the perks that come with being a part of the Mayfield Toyota family.
FREE OIL CHANGES FOR LIFE
Maintenance costs can add up over time. Unfortunately, oil changes are an important part of maintaining a vehicle. We want to help ease the financial burden and ensure your car gets the regular service it deserves. That’s why we offer free oil changes!
In fact, at Mayfield Toyota, every new vehicle sold comes with a Lifetime of Free Oil Changes. That means you never have to worry about paying for an oil change again. You can have peace of mind knowing we’ve got you covered!
GET THE BEST DEAL IN THE CITY
If you find a better deal on a vehicle somewhere else in Edmonton, bring it to us. We promise to not only match it, we will beat it! This isn’t about one-upping the competition. It’s about making sure you find the best car deal in Edmonton on a Toyota you love. At Mayfield Toyota, we love helping people get a great deal on a reliable and quality ride. It’s why we do business and why we’ve been around for almost 20 years!
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